Support

Questions, bug reports and feature requests are welcome. Write to support@trenno.app and we will get back to you.

When reporting a problem, it helps to include your iOS version, the app version (Settings → About) and what you did just before it happened.

Common questions

Where is my data stored?

On your device and, if you are signed in to iCloud, in the private area of your own iCloud account. We have no servers and no access to your workouts. See the Privacy Policy.

How do I move to a new iPhone?

Sign in to the same iCloud account and install the app: your data syncs down on its own. You can also export a backup file from Settings and import it on the new device.

My data did not appear on another device

Check that both devices are signed in to the same Apple Account and that iCloud Drive is on. Syncing is done by iOS in the background and can take a few minutes on a fresh install.

How do I delete everything?

Deleting the app removes its local data. The iCloud copy is managed through your Apple ID settings (Settings → Apple Account → iCloud → Manage Account Storage).